A telemarketing firm sells insurance policies via phone. The
problem is that every state has different regulations
regarding the content of such messages and the
behaviors of telemarketers. Commonly worded scripts with
minor variations and telemarketer instructions are required
in different scenarios.
We assisted in the production of a macro-based code
generator that allows script designers to create scripts
with alternate content and instructions, based on predefined
variables concerning client location and other demographics.
Automatic Coupon Emailer
A retail franchise wants its franchisees to be able to
create their own email-based coupon offers. The company
designs templates that form the basis of the offers, but
each franchisee can insert the specific wording and choose
the dates for specific coupons.
We assisted in the creation of a full-custom web site that
provides this capability and further implements a corporate
approval workflow that gives the franchise the power to
accept, reject, or return coupon designs for revision.